By accessing or using our site you agree to the collection and use of your information in accordance with this Privacy Policy.
Information we collect
Personal information: Name, email address, phone number, billing and shipping address and payment details when you create an account, place an order or contact us for inquiries.
Order Information:
Details related to your orders, such as customization preferences, product choices, and order history.
Usage Data:
Information about how you use our site such as IP address, browser type, device information and pages visited.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our site and to analyse usage patterns.
How we use your Information
We use your information for the following purposes.
To process and fulfill your orders, including shipping, delivery, and order confirmations.
To communicate with you regarding your orders, customizations, customer support or inquiries
To send you updates, promotions and marketing communications(if you have opted to receive them)
To improve our products, services and website functionality.
To comply with legal obligations and enforce our terms and conditions.
Disclosure of your Information:
We may share your personal information with the following third parties:
Service providers
We may share your information with service providers that assist us in providing our services, such as payment processors, shipping companies and marketing partners.
Legal Compliance:
We may disclose your information if required to do so by law, or in response to valid requests by public authorities. (E.g. a court or government agency)
Data Security:
We implement reasonable security measures to protect information from unauthorized access, use or disclosure. However please be aware that no security measures are completely foolproof and we cannot guarantee the absolute security of your information.
Your Privacy Rights:
Access, correct or delete your personal information
Object to or restrict the processing of your personal information.
Withdraw consent for marketing communications.
Lodge a complaint with a data protection authority.
Changes to this Privacy Policy
We may update this Privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this policy periodically to stay informed about our data practices.
Returns and Cancellations
Our Standard Return Policy applies to all purchases made with a Promotional Offer, unless otherwise stated in the specific terms of the Promotional Offer.
In the event of a return or cancellation, the value of the Promotional Offer or discount may not be refunded or reissued.
Limitation of Liability
Al Qasa is not responsible for any technical or human error that may occur during the promotion of Promotional Offer, including but not limited to, errors in promotional material, incorrect application of promotional codes, or failed transactions.
We reserve the right to cancel or modify any order or to refuse to allow participation in any Promotional Offer is fraud or tampering is suspected.
Modification and Termination
We reserve the right to modify, suspend, or terminate any Promotional Offer, including these terms, at any time without prior notice.
Any changes to these Terms will be posted on our site, and it is your responsibility to review these Terms periodically to stay informed about any updates